Our standard delivery charge is just £3.95 ex vat (£4.74 inc VAT) and covers mainland England and Wales.
We are currently offering FREE DELIVERY on orders over £30. This applies to all mainland England and Wales deliveries however we do charge for deliveries going to the Highlands and Islands of Scotland, the Isle of Man, Isle of Wight, Scilly Isles and other more remote areas.
International Delivery
We offer European and worldwide delivery covering many countries and costs and transit times will vary considerably.
List of international destinations. Please note that not ALL products can be delivered to ALL countries for various reasons, some beyond our control.
Algeria
Argentina
Armenia
Australia
Austria
Bahamas
Bangladesh
Belgium
Belize
Bermuda
Bosnia and Herzegovina
Brazil
Bulgaria
Canada
Cayman Islands
Chile
Colombia
Costa Rica
Croatia
Cyprus
Czech Republic
Denmark
Finland
France
Georgia
Germany
Gha
Gibraltar
Greece
Hungary
Iceland
India
Ireland
Italy
Japan
Jersey
Kenya
Lithuania
Luxembourg
Netherlands
New Zealand
Poland
Portugal
Romania
Slovakia
Slovenia
Switzerland
Taiwan, China
Thailand
Tonga
Trinidad and Tobago
Tunisia
Turkey
United Arab Emirates
United Kingdom (Great Britain)
United Stat
Uruguay
Uzbekistan
Venezuela
Virgin Islands, British
Virgin Islands, U.S.
Please contact sales@medscope.co.uk with your specific requirements.
Delivery Timescales
The dispatch times (when the goods will leaves our warehouse) and the delivery times are as follows: Medscope will dispatch your goods within 1 business day.
- If you order before 2pm on any business day, your goods will be dispatched (leave our warehouse) on that same day. - If you order after 2pm on any business day, your goods will be dispatched on the next business day. - If you order after 2pm on a Friday, or during the weekend, your goods will be dispatched on the following Monday.
Business days are defined as any weekday (Monday, Tuesday, Wednesday, Thursday, Friday) excluding public or bank holidays.
We send orders either by Royal Mail First Class Recorded post, Royal Mail First Class or DPD and TNT couriers. This means that you will usually receive your goods within 3 business days of dispatch (normally sooner). Please note that, in the majority of areas, Royal Mail does not deliver recorded items at weekends.
A signature is required for all parcels (excluding Royal Mail First Class). If there is nobody present to sign for the parcel, a card will be left, allowing the receiver to either arrange a re-delivery, or to go and collect the parcel from their local depot. The Royal Mail target time for international delivery is within three working days to Western Europe, four working days to Eastern Europe and five working days for the rest of the world.
Whilst every effort will be made to ensure that all items are in stock, this is sometimes not the case. If we are unable to dispatch your order within 1-2 days, we will contact you by email with an estimated dispatch date, offering you the chance to amend or cancel your order as you see fit.
Returns
PLEASE NOTE: ALL RETURNS MUST BE PRE-AUTHORISED AND INCLUDE YOUR UNIQUE RETURNS NUMBER ON THE PACKAGING. To get your returns number please contcat sales@medscope.co.uk
Return of item/s within 30 days - Any item may be returned to Medscope within 30 days of receipt, for a full refund. The item/s must be returned in the condition in which they were received, complete with all manufacturer packaging and parts. Please ensure that the item is well padded and protected, if it is posted back.
Return of item/s after 30 days - In certain exceptional circumstances, Medscope will take an item back after 30 days for a refund, as long as it is in the condition in which it was received, complete with all manufacturer packaging and parts.
Non-Stock Item returns - Returns are subject to restock fee and need to be initiated within 7 days of receipt.
Your orders with us are 100% secure. Our credit and debit card transactions are handled by SagePay for extra peace of mind.
