Fax NHS purchase orders to 0845 869 3116.
Medscope terms of delivery
The dispatch times (when the goods will leaves our warehouse) and the delivery times are as follows:Dispatch times
Medscope will dispatch your goods within 1 business day.
- If you order before 1-30pm on any business day, your goods will be dispatched (leave our warehouse) on that same day.
- If you order after 1-30pm on any business day, your goods will be dispatched on the next business day.
- If you order after 1-30pm on a Friday, or during the weekend, your goods will be dispatched on the following Monday.
Business days are defined as any weekday (Monday, Tuesday, Wednesday, Thursday, Friday) excluding public or bank holidays.
Delivery Options
We send all orders by Royal Mail First Class Recorded post. This means that you will usually receive your goods within 3 business days of dispatch (normally sooner). Please note that, in the majority of areas, Royal Mail does not deliver recorded items at weekends.
A signature is required for all parcels. If there is nobody present to sign for the parcel, a card will be left, allowing the receiver to either arrange a re-delivery, or to go and collect the parcel from their local Royal Mail delivery office.
The Royal Mail target time for international delivery is within three working days to Western Europe, four working days to Eastern Europe and five working days for the rest of the world.